Shipping policy

📦 Shipping Policy

Last updated: 05-05-2026

Thank you for shopping with mzcart. We are committed to delivering your orders quickly, safely, and efficiently.

🚚 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.

If we experience a high volume of orders, shipments may be delayed slightly. In such cases, we will notify you via email or phone.

🌍 Shipping Time & Delivery

Estimated delivery times:

  • Local Shipping (within state): 2–4 business days
  • Domestic Shipping (within country): 3–7 business days
  • International Shipping: 7–15 business days

Delivery times may vary depending on your location and external factors such as courier delays, weather conditions, or customs processing.

💸 Shipping Charges

Shipping charges are calculated at checkout based on your location and order size.

  • Free shipping on orders above ₹999
  • Standard shipping rates apply for orders below this amount

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email/SMS.
You can use this to track your order in real-time.

📦 Shipping Partners

We work with trusted courier partners to ensure safe and timely delivery, including:

  • Delhivery
  • Blue Dart
  • DTDC
  • India Post

❗ Delays & Issues

While we strive to deliver on time, delays may occur due to:

  • Incorrect shipping address
  • Natural disasters or unforeseen events
  • Courier service disruptions

We are not responsible for delays caused by third-party shipping providers, but we will assist you in tracking your order.

🏠 Incorrect Address

Please ensure your shipping details are correct.
We are not responsible for orders delivered to incorrect addresses provided by the customer.

📬 Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos (if applicable).

We will investigate and provide a replacement or refund if eligible.

📞 Contact Us

If you have any questions about shipping, feel free to contact us: